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Remote Hands

With our Remote/Smart Hands services, you can resolve your emergency issues more quickly without you requiring to travel to and from a data center.

The Remote Hands services provided by us and not restricted to are:

  • Trouble shooting of equipment using test equipment (Crash cart, light source. power meter, OTDR, VFL.) 

  • Network router and switch configuration 

  • Server refreshes and reboots

  • Equipment and Network Migration 

  • Optic swap outs 

  • Power cycling 

  • Moving network cables 

  • Inventory management and labelling 

  • Collection of deliveries and installation 

  • Card slotting and preparation of RMA’s 

  • Reporting on equipment performance 

  • Detailed Audits (Rack layouts and floor plans) 

  • Maintenance 

  • Providing loop back cables to test services remotely

  • Carrier interface/Circuit Testing